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How quickly will I see results?
Winback Engine results are typically seen within the first 30 days, as their system quickly identifies which lapsed clients are most likely to return and starts outreach using trained human recovery agents and AI-driven prioritization.
What size business is this for?
Winback Engine works best for businesses with an existing customer base of at least a few hundred lapsed clients. It's designed to scale whether you're a small local service or a mid-size enterprise.
How does pricing work?
Pricing is performance-based. You pay a small upfront commitment fee and a percentage of recovered revenue — so Winback Engine only wins when you win.
What does the $1,000 commitment cover?
The $1,000 covers onboarding, CRM integration, agent training specific to your business, and the first campaign setup — everything needed to launch your winback program.
What counts as recovered revenue?
Any revenue generated from a lapsed customer who was contacted through the Winback Engine campaign and makes a purchase within the defined attribution window counts as recovered revenue.
Who makes the calls?
Trained human recovery agents make the calls on your behalf. They are briefed on your brand, offers, and tone — so every conversation feels natural and on-brand.
Are the calls recorded?
Yes, all calls are recorded for quality assurance and compliance purposes. You'll have access to recordings and can review them at any time through your dashboard.
